退款政策

We take pride in our quality and tailoring. All curtains are custom made and we begin production after 12 hours upon order is submitted. They cannot be canceled, changed, returned or refunded after 12 hours. If you are unsure or have questions about anything, please email us at 7sevend.shades@gmail.com or text/call us at (917)-916-3293; (626)-321-1229; every day of the week from 9 am - 6 pm Pacific Time before placing the order. If the order is damaged during transit or not made to the specs you ordered, please email us at 7sevend.shades@gmail.com within 7 days upon delivery. We will do everything we can to make it right for you.

If you simply feel you selected the wrong product or material, we can offer you a discount on your next order. The discount amount will be 10% of either your previous order or the next order, whichever is less. (offer valid for 30 days)

If you would like to cancel an order before 12 hours, unfortunately as of April 2021 Shopify changed their policy and we will have to charge a 3% credit card processing fee since that fee will not be returned to us in any refund.

(Last updated April 2024)